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Terms of Service

Welcome to Spooky Dolls.

By accessing this website or placing an order, you agree to these Terms of Service. Please read them carefully before using our website or purchasing our products.

1. About Spooky Dolls

Spooky Dolls creates handmade collectible products inspired by the world of the Dream Children.

Our products include handmade collectible dolls, physical storybooks, digital stories, and related collector's items.

2. Product Information

We make every effort to ensure that product descriptions, photographs, and other information are accurate.

Because many of our products are individually handcrafted, slight differences in appearance, materials, colours, textures, or other handmade details may naturally occur.

These variations are part of the artistic process and make every Dream Child unique.

3. Orders

Placing an order does not guarantee acceptance.

We reserve the right to refuse or cancel an order if necessary, including situations involving pricing errors, technical issues, suspected fraud, or product availability.

If payment has already been received for a cancelled order, any applicable refund will be processed promptly.

4. Prices

All prices displayed on our website are shown in the applicable store currency.

Shipping costs, taxes, and any additional charges are calculated where applicable during checkout.

5. Digital Products

Digital Stories and other downloadable products are supplied electronically.

After successful payment, eligible digital products are delivered through our digital delivery system.

Access to digital content is intended for personal use only and may not be copied, redistributed, resold, or shared without permission.

6. Intellectual Property

All content available through Spooky Dolls, including stories, illustrations, photographs, product designs, graphics, logos, branding, and written materials, is protected by applicable intellectual property laws.

No part of our content may be reproduced, distributed, modified, or commercially used without prior written permission.

7. Limitation of Liability

To the maximum extent permitted by applicable law, Spooky Dolls shall not be liable for indirect, incidental, or consequential damages arising from the use of this website or our products.

Nothing in these Terms limits any mandatory consumer rights provided under applicable law.